The Westin Cape Town Hotel

ex. Arabella Sheraton Grand Hotel

Lower Long St. Convention Square, Cape Town, South Africa, 8000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

The Westin Cape Town Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

ZAR 100 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Overview

The 5-star The Westin Cape Town Hotel offers bright rooms in proximity to Iziko Rust en Vreugd, Table Mountain and Cape Town Stadium . Residing in a 18-story building, the hotel was opened in 2003 and renovated in 2007.

The property is set in Waterfront in Cape Town that provides fast access to corporations, trade fairs and convention centers as well as a museum, a gallery and a theater. The venue is set within 2 km from Cape Town city center.

There are shopping centers, fairgrounds and a market within a quick reach of the hotel.

Guests can reach The Westin Cape Town Hotel by car from Cape Town International airport in 20 minutes.

Rooms

A spectacular view over the canal welcomes guests to deluxe family connecting king room, executive club single room and club twin room offering LCD TV, heating, an iron with ironing board, a personal computer and a fireplace. Some rooms feature views over Table Mountain and Table Bay. These rooms come with a chic interior and wooden furnishings.

Eat & Drink

Guests are offered a hot buffet breakfast served in the breakfast area. There is a restaurant serving international dishes on site. The spacious bar serves a selection of whiskies, coffee and cognacs. A vibrant area features Biesmiellah and Market on the Wharf within 250 meters of the venue.

Services

Business facilities include a business center, computer rental and a conference room to suit the needs of business travelers.

Relax

Reflex massage, steam baths and facials will ensure guests a relaxing stay. Guests can keep fit with a fitness centre and a gym offered on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at ZAR 100 per day.

The staff at the hotel speaks English, French, Portuguese, Romanian, Afrikaans, Xhosa, Zulu.

Year renovated:   2007.  Number of floors:   18.  Number of rooms:   483.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Poolside snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Water view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Room toiletries

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • Maximum capacity of cribs in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel The Westin Cape Town Hotel Cape Town location
Show big map »

Hotel Address:

Lower Long St. Convention Square, Cape Town, South Africa, 8000

Get directions
City Center
  • Cape Town
    1.1 km
Airports
Train Stations
  • Cape Town
    800 m
  • Esplanade
    2.1 km
Restaurants
  • Biesmiellah (cuisine: African, Malaysian)
    210 m
  • Colcacchio's
    210 m
Beaches
  • Bloubergstrand Beach
    540 m
  • Kommetjie
    540 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2007
  • Number of floors:
    18
  • Number of rooms:
    483

Hotel Awards

South AfricanHOTEL AWARDSRecommendedCape TownThe Westin Cape Town

According to guest reviews, the hotel has been rated as
Best Spa Hotels in South Africa

Use Badge

Rooms and availability

The Westin Cape Town photos Room
Deluxe Double or Twin Room
Bed type: 2 Single beds
Size: 38 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

These rooms offer views of Cape Town through the large panorama windows that reach from the floor to the ceiling. Please note that this room is not suitable for families.

Room facilities
    The Westin Cape Town photos Exterior Hotel information
    Presidential Suite Lounge Access
    Bed type: King-size bed
    Size: 294 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Located on the 19th floor, this spacious Presidential suite features floor-to-ceiling windows boasting panoramic views of Table Mountain, V&A Waterfront, Table Bay Harbour and the city. Complete with modern furnishings, this suite is fitted with a lounge and dining room, as well as open fireplace, an entertainment and study room. There are three 42-inch flat-screen LCD TVs and the master bathroom features a spa bath. A butler service and kitchen staff are available.

    Room facilities
      The Westin Cape Town photos Room
      Executive Club Room Lounge Access
      Bed type: 2 Single beds
      Size: 38 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      These rooms have spectacular views over Cape Town and offer direct access to the Westin Executive Club, which is located on the 19th floor. Please note that this room is not suitable for families. The Executive club serves complimentary drinks and canapés from 5-7pm on a daily basis.

      Room facilities
        The Westin Cape Town photos Exterior Hotel information
        Grand Deluxe Double Room Lounge Access
        Bed type: King-size bed
        Size: 45 m²
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        These rooms have direct access to the Westin Executive Club located on the 19th floor. The Executive club serves complimentary drinks and canapés from 5-7pm on a daily basis.

        Room facilities
          The Westin Cape Town photos Exterior Hotel information
          Junior Suite Lounge Access
          Bed type: King-size bed
          Size: 55 m²
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          This suite consist of a spacious bedroom with an adjacent living area. In addition there is a desk and a sofa bed for relaxation. The suite offers views of Cape Town and Table Mountain, and includes access to the Westin Executive Club on the 19th floor. This suite can accommodate 2 children below the age of 12. The Executive club serves complimentary drinks and canapés from 5-7pm on a daily basis.

          Room facilities
            The Westin Cape Town photos Exterior Hotel information
            Executive Suite
            Bed type: King-size bed
            Size: 55 m²
            Check Prices
            — Less information+ More information
            Room facilities

              How to reach hotel

              hotel The Westin Cape Town Hotel Cape Town location
              Show big map »

              Hotel Address:

              Lower Long St. Convention Square, Cape Town, South Africa, 8000

              Get directions
              City Center
              • Cape Town
                1.1 km
              Airports
              Train Stations
              • Cape Town
                800 m
              • Esplanade
                2.1 km
              Restaurants
              • Biesmiellah (cuisine: African, Malaysian)
                210 m
              • Colcacchio's
                210 m
              Beaches
              • Bloubergstrand Beach
                540 m
              • Kommetjie
                540 m
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  11 am
              • Year renovated:
                2007
              • Number of floors:
                18
              • Number of rooms:
                483

              Hotel Awards

              South AfricanHOTEL AWARDSRecommendedCape TownThe Westin Cape Town

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in South Africa

              Use Badge

              The Westin Cape Town Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              Popular areas

              • City Center - 1.0 km

              Places of interest

              • MyCiTi Station Thibault - 300 m
              • MyCiti Bus Stop Foreshore - 500 m
              • MyCiTi Station Adderley Street - 500 m
              • MyCiTi Station Civic Centre - 500 m
              • Nelson Mandela Gateway - 1.0 km
              • Open Top Bus Tour - 1.1 km
              • Two Oceans Aquarium - 1.1 km
              • Malay Quarter - 1.1 km
              • Royal Cape Yacht Club - 1.4 km

              Convention centers

              • CTICC - 100 m
              • Good Hope Centre - 1.3 km
              • Good Hope Centre - 1.3 km

              Shopping areas

              • Cape Quarter - 500 m
              • Cape Quarter - 500 m
              • V&A Waterfront - 1.4 km

              Monuments and Landmarks

              • Greenmarket Square - 900 m
              • Red Open Top Bus - 1.1 km

              Museums

              • Iziko - Slave Lodge Museum - 800 m
              • Boo-Kaap Museum - 1.1 km
              • Castle of Good Hope - 1.2 km
              • Castle of Good Hope - 1.2 km
              • Bo-Kaap Museum - 1.2 km
              • District Six Museum - 1.3 km

              Parks

              • The Company Gardens - 1.4 km
              • The Company's Garden - 1.4 km

              Arboretum, Green spaces, Zoos

              • Two Oceans Aquarium - 1.1 km

              Theaters

              • Artscape Theatre - 600 m
              • Fugard Theatre - 1.3 km

              Public parking

              • Christiaan Barnard Hospital - 900 m

              Local attractions

              • Iziko South African National Gallery - 1.6 km
                Government Ave., Cape Town Central
              • Cape Town Stadium - 2.0 km
                Vlei Road, Cape Town Central
              • Lion's Head - 3.5 km
                Cape Town CentralSouth Africa
              • Signal Hill - 2.0 km
                Cape Town CentralSouth Africa
              • Iziko South African Museum and Planetarium - 3.2 km
                Between Government Avenue and Queen Victoria Street, Cape Town Central

              Near the hotel

              • Two Oceans Aquarium - 300 m
                Alfred Basin, Dock Road, Cape Town Central
              • Bo-kaap - 540 m
                Cape Town CentralSouth Africa
              • Khayelitsha Township - 540 m
                Cape Town CentralSouth Africa
              • St. James Beach - 900 m
                Cape Town CentralSouth Africa
              • Bloubergstrand Beach - 540 m
                Cape Town CentralSouth Africa
              • Kommetjie - 540 m
                Cape Town CentralSouth Africa
              • Gold of Africa Museum - 710 m
                96 Strand Street, Cape Town Central

              Restaurants nearby

              • Biesmiellah - 210 m

                Address: Lower Loop Street
                Phone: 021 425 9951

                65% likes this, based on 62 reviews
                Cuisine: African, Malaysian

              • Ocean Basket - 240 m

                Address: Shop 222, Victoria Wharf V & A Waterfront 8001
                Phone: 021 425 1840

                60% likes this, based on 63 reviews
                Cuisine: Mediterranean

              • Mitchell's Brewery - 300 m

                Address: Dock Road
                Phone: 021 419 5074

                76% likes this, based on 131 reviews

              • Colcacchio's - 210 m

                Address: Long

                76% likes this, based on 49 reviews

              • Reuben's at The One & Only Hotel - 300 m

                Address: Dock Road
                Phone: +27 21 431 5800

                70% likes this, based on 146 reviews
                Cuisine: African

              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  11 am
              • Year renovated:
                2007
              • Number of floors:
                18
              • Number of rooms:
                483

              Hotel Awards

              South AfricanHOTEL AWARDSRecommendedCape TownThe Westin Cape Town

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in South Africa

              Use Badge

              Hotels nearby

              The Westin Cape Town Reviews

              Guest reviews are submitted by our customers after their stay at The Westin Cape Town

              Average guest rating

              8.4out of 10
              Superb
              Based on 257 reviews

              Guest reviews

              • Group of friends
                8.8

                The ease of getting to all areas of the city + the courtsy Bus on to the waterfront was ideal

                A smell of stagnent water at times in the Bar area

              • Single
                8.0

                Excellent breakfast and service from breakfast staff

              • Single
                7.4

                First quality hotel with dedicated employees.

                This is the first time ever that having booked via Booked.net the hotel debits my visa on the day of arrival. This was quite a hefty sum that I intended to pay upon my departure with the perdiems paid to me by my employer after my 12-day stay, but was given no option. They also blocked a sum of 450€ for 'minibar consumptions'. I find this procedure totally unacceptable and abusive. I was given room 321 with a splendid view on the motorway just few meters away from the hotel. Needless to say, the traffic noise was unbearable.

              • Couple
                10.0

                Excellent, excellent, excellent. Staff very friend, we just had a fabulous relaxing time.we would most definitely return to The Westin. Keep up the excellent service.

              • Older travelers
                9.6

                It was like being at home ... rooms beauitful ... separate huge shower fantastic and bedroom and bathrooms very spacious

              • Family with children
                9.6

                The facilities are excelent. The location is excelent (just 10m walk from the va Waterfront) and there is a shuttle every 30m. The room service is very good and not very expensive. The personnal is very polite and always willing to help. There is a Europcar (car rental) desk at the Hotel.

                Children under 12 aren't allowed in the swimming pool.

              • Single
                7.0

                Location is good if you are attending a conference at th CTICC. Good facilities in terms of Gym/Spa. Shuttle service to V&A is a good initiative.

                The in room TV is not very good and housekeeping tends to be inefficient sometimes.

              • Couple
                6.2

                The servivce of the valet staff and restaurant staff was excellent

                The front desk staff were not as forthcoming as they could have been. Seemed a bit indifferent at times.

              • Couple
                9.6

                Stayed here over the weekend. This is a remarkable hotel as far as design, service, comfort and views are concerned. From our room we could see the V&A Waterfront and the new Cape Town stadium. The room and the bathroom is large and the floor to ceiling window is awesome. Breakfast in the Executive Lounge was very good. I highly recommend this hotel to any person who wants a room with a view.

              • Single
                8.2

                The concierge and guest service staff were excellent. Breakfast was also very good.

                The room service was highly variable eg some days ice, chocolates, bottled water was left, others not.

              • Single
                8.2

                The hotel is good in terms of location, product and service. Spacious rooms and good views. Easy accessibility to Waterfront and city centre with Long street in adjacent. Staffs were really freindly. Breakfast was really good..

                The F&B could be improved in terms of dining menus and room service menus. The varieties are very limited and you have no choice but go for the same menu in all the outlets including room service! Being Westin, they could be bit more generous by keeping the 5 star standards of 2 bottles of mineral water, extra bathroom amenities and some welcome letter with simple savouries.. Also the hotel could be bit more lively with some live music or band to entertain and keep the guests with in the hotel rather going out to the adjacent hang outs during night which is quiet unsafe in this country

              • Older travelers
                10.0

                The breakfasts were most enjoyable with a wonderful array of juices and food to choose from.

                The bath towels could have been of a better standard. this has been brought to the attention of the hotel and the matter addressed. the use of the mini bar fridge was very restrictive.

              • Older travelers
                9.6

                I really love the executive club restaurant

                Staff at all level were excellent except at check in or reception one girl was not good

              • Family with children
                7.8

                Friendly and professional staff, very friendly towards babies!

              • Older travelers
                6.2

                The room was large, well equiped, as was the bathroom but a little tired.In general the staff were pleasent and helpful.The breakfast was very good.The spa was also good as was the transfer service to the waterfront.

                The reception when checking in was not the best. We had dinner in the hotel on our last night which was poor in both quality and service. The hotel is in our opinion not suitable for a vacation having no outside lounging areas. It is a conference hotel. The bar and restaurant had no atmosphere which is probably one of the reasons why it had few diners during our stay.

              How to reach hotel

              hotel The Westin Cape Town Hotel Cape Town location
              Show big map »

              Hotel Address:

              Lower Long St. Convention Square, Cape Town, South Africa, 8000

              Get directions
              City Center
              • Cape Town
                1.1 km
              Airports
              Train Stations
              • Cape Town
                800 m
              • Esplanade
                2.1 km
              Restaurants
              • Biesmiellah (cuisine: African, Malaysian)
                210 m
              • Colcacchio's
                210 m
              Beaches
              • Bloubergstrand Beach
                540 m
              • Kommetjie
                540 m
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  11 am
              • Year renovated:
                2007
              • Number of floors:
                18
              • Number of rooms:
                483

              Hotel Awards

              South AfricanHOTEL AWARDSRecommendedCape TownThe Westin Cape Town

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in South Africa

              Use Badge